Works with business partner to elicit high-level requirements and capture business needs Clearly articulates and documents business requirements Assesses the risks of various solutions and prioritizes competing business demands Manages ongoing relationship with business partner to drive satisfaction with IT Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions Obtains key inputs from enterprise architecture teams and identifies solution inter dependencies Engages with knowledge workers to incorporate usability and user interface needs when designing systems Proactively resolves customer satisfaction issues Negotiates contracts, manages relationships, and monitors vendor performance against SLAs
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